The emotional burden of solving a small problem for a low-paying customer is just as great as a high paying customer. It’s just “another thing to do”.
I’ve also gotten lost in operational minutia. I’ve only called 6 people that my guy has given me. There are dozens. I need to prioritize calling people.
People are very interested the first call and then i can’t get a hold of them again. I try with different phone numbers so I don’t think they’ve blocked me yet.
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Bryan lives somewhere at the intersection of faith, fatherhood, and futurism and writes about tech, books, Christianity, gratitude, and whatever’s on his mind. If you liked reading, perhaps you’ll also like subscribing: